Privacy Policy

1. General Information

This Privacy Policy defines the rules for processing personal data of users visiting the Twins Agency website.

The Administrator makes every effort to ensure the security of personal data in accordance with applicable laws, including Regulation (EU) 2016/679 of the European Parliament and of the Council (“GDPR”).

2. Data Controller

The controller of personal data is:

TWINS – Elżbieta Stępień
Łęczeszyce 122, 05-622 Belsk Duży
NIP: 797 138 06 87
E-mail: biuro@twins-agency.com.pl

3. Scope of Processed Data

Through the website, the following personal data may be processed:

  • first name,
  • phone number,
  • e-mail address,
  • content of the message sent via the contact form,
  • IP address,
  • statistical data regarding website usage.

4. Purpose of Data Processing

Personal data is processed for the following purposes:

  • contacting the user,
  • responding to inquiries sent through the contact form,
  • communication related to the Administrator’s services,
  • website traffic analysis,
  • ensuring proper functioning of the website.

5. Legal Basis for Processing

Personal data is processed on the basis of:

  • Article 6(1)(a) GDPR – user consent,
  • Article 6(1)(f) GDPR – the legitimate interest of the Administrator consisting of communication with users and website traffic analysis.

6. Google Analytics

The website uses Google Analytics provided by Google LLC to analyze website traffic.

Google Analytics may collect information such as:

  • IP address,
  • device type,
  • time spent on the website,
  • source of website visit.

The data is processed anonymously and used solely for statistical purposes.

7. Cookies

The website uses cookies for:

  • proper website functionality,
  • statistical analysis,
  • managing user consent preferences.

The website uses CookieYes to manage cookie consent.

Users can change cookie settings at any time in their web browser.

8. Data Recipients

Personal data may be shared with entities supporting the Administrator in operating the website, including:

  • hosting providers,
  • IT service providers,
  • Google LLC,
  • CookieYes.

9. Data Retention Period

Personal data will be stored for the period necessary to fulfill the purpose of contact or until the user withdraws consent.

10. User Rights

Users have the right to:

  • access their personal data,
  • rectify data,
  • erase data,
  • restrict processing,
  • object to processing,
  • data portability,
  • lodge a complaint with the competent data protection authority.

11. Contact

For matters related to personal data protection, please contact:

E-mail: biuro@twins-agency.com.pl

12. Changes to the Privacy Policy

The Administrator reserves the right to make changes to this Privacy Policy.
The current version of the document is published on the website.

 

Last updated: 26.05.2026